Privacy Policy - TLC Painting & Renovations

Privacy Policy for TLC Painting & Renovations

At TLC Painting & Renovations, we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This policy outlines how we collect, use, and protect your information when you interact with us, including through SMS communications.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, and address (including street, city, and zip code).
Project Details: Information about your renovation or painting project, such as room sizes and specific requests.

2. How We Use Your Information

We use the information you provide for the following purposes:

To schedule consultations and provide free quotes.
To communicate updates about your project, including missed call notifications, appointment reminders, and service-related updates.
To send promotional messages about our services, with your consent.
To improve our services and respond to your inquiries.

3. SMS Communication and Consent

By providing your phone number, you consent to receive SMS messages from TLC Painting & Renovations for the following purposes:

Missed call notifications.
Appointment reminders and confirmations.
Updates related to your project.

You can opt-out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us. Once you opt-out, you will no longer receive SMS communications unless you provide new consent.

4. Data Security

We take the security of your personal information seriously. All information collected is stored securely and only accessed by authorized personnel. We do not share or sell your personal information to third parties.

5. Your Rights

You have the right to:

Access and review the information we have collected about you.
Request that we delete your information from our records.
Update your preferences regarding how we communicate with you.

To exercise these rights, please contact us at hello@tlcpaintingandrenovations.com.

6. Contact Information

If you have any questions about this privacy policy or how we handle your data, please contact us:

TLC Painting & Renovations
2620 West Tennessee Street,
Tallahassee, Florida 32304, United States
Phone: 850-222-8960
Email: hello@tlcpaintingandrenovations.com

7. Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

By providing your information to TLC Painting & Renovations, you agree to this privacy policy and the practices described herein.